Customs

We ship worldwide from our studio in Portugal. For orders outside the European Union (including the United States, UK, and other international destinations):

• Customs duties, import taxes, and local charges may apply.

• These are not included in our product or shipping prices and are the responsibility of the customer.

• Your local customs office or courier will contact you if payment is required before delivery.

We know customs paperwork can be about as fun as folding fitted sheets, but it’s a standard part of international shipping and ensures your order makes it safely through.

Need Help?

If you’re unsure whether customs will apply to your order drop us a message at leahfaye@virtuelisbon.com We’ll help you sort it faster than you can say “bureaucracy.”